The following outlines contents for our Terms of Service (“TOS”). Our TOS contains information intended exclusively for, but not limited to, this website (benbowinn.com). This TOS may include general business policies and information for Benbow Historic Inn but is not a conclusive source for this type of information.
- 1.0. Terms of Service Introduction
- 4.0. Accessibility Information
- 5.0. Business Establishment Policies
- 6.0. Copyrights and Credits
- 7.0. Terms of Service Changes and Updates
1.0. Website Terms of Service Introduction
1.1. Identification of Entities and Persons
1.1.1. First-party entities
This website is owned by and represents the business of Benbow Historic Inn.
- Website: benbowinn.com
- Address: 445 Lake Benbow Drive, Garberville, CA 95542
- Phone: 1-800-355-3301
- Email: firstname.lastname@example.org
This website is maintained and controlled by the business of OptiRev, LLC (“Website Administrator”).
- Website: optirev.net
- Address: 850 2nd Street, Suite A, Santa Rosa, CA
- Phone: 1-707-595-3226
- Email: email@example.com
1.1.2. Second-party entities
Second-party entities or persons include: website users and/or visitors; The customers, clients, consumers, and/or patrons of the first-party entities.
1.1.3. Third-party entities
In general, any entity or person who is not identified as a first or second entity qualifies as a third-party entity. Third-party entities typically provide assistance with serving up information or functionality requested by the first or second entities.
3.1. What is personal data
Personal data is any information that can be tied to a person’s identity. This includes, but is not limited to, information such as:
- Home address(es)
- Email address(es)
- Identification number(s)
- Advertising identifiers of mobile devices
- Location data (such as: mobile device location data functions)
- Internet Protocol (IP) address(es)
- Data held by a hospital or doctor
3.2. Your rights regarding personal data
The European Union (EU) has authored and enforces the General Data Protection Regulation (GDPR). This website strives to meet successful criteria as defined by the GDPR laws and standards. More information on this can be found here:
Personal rights regarding data collection, retention, and processing depends on governmental laws and their boundaries. For all other regions, contact your local government representative for information.
3.3. Data controllers & processors
3.3.1. Data controllers and sub-controllers
“A controller determines the purposes and means of processing personal data.” (2) Data is controllers for this website include:
- Benbow Historic Inn
- Benbow KOA
- OptiRev, LLC
3.3.2. Data processors and sub-processors
“A processor is responsible for processing personal data on behalf of a controller.” (2) Data may be processed by some or all of the following:
- “Google Analytics”
- “Google AdWords”
- “Advanced Custom Fields PRO”
- “Broken Link Checker”
- “Custom Post Type UI”
- “Google Analytics for WordPress by MonsterInsights”
- “Gravity Forms”
- “iThemes Security”
- “MainWP Child”
- “Master Slider Pro”
- “Postman SMTP”
- “Quick Page/Post Redirect Plugin”
- “UpdraftPlus – Backup/Restore”
- “WP Fastest Cache”
- “WP Sitemap Page”
- “Yoast SEO”
3.4. How personal data is used
Personal data might be used for some or all of the following reasons:
- User Accounts: creating, maintaining, or detecting website users.
- Analytical Purposes: to provide the website controller with metric information about website statistics, demographics, and usage.
- User Preferences: Set and store user preferences or aid in optimizing user experience.
- User Experience: Collecting information about how the user was referred to this website, and at what instance/condition they stopped using the website.
- Advertising: ads and marketing efforts, including remarketing efforts with other websites.
- Security: Defining and/or optimizing security settings.
- Testing: Collecting information about website usability, performance, and testing purposes.
- Prevention: Detecting or preventing fraud and/or spam.
3.5. What personal data is collected
Cookies may involve your personal data. For more information see “cookies policy”.
3.5.2. User accounts
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. For more information see “Managing personal data”.
3.5.3. Contact forms and form submissions
If you enter data into a contact form data might be retained within a website database and/or email inbox of the recipient(s). This information is stored indefinitely, and/or at the discretion of the recipient(s). This feature is provided as convenient means of electronically communicating between the user and the business via email.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
3.5.5. Avatar(s) and Gravatar
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
3.5.7. Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
3.5.8. Additional information
Voluntarily provided contact information such as your name, ID number, or location may be retained in our website database(s) or 3rd-party entities. We may use your information to contact you to respond to the reason you contacted us.
3.7. Website security efforts
We take precautions to protect your data, but we do not guarantee absolute protection. Never submit personal information, or sensitive personal data, with the exception for when this is required to complete a request.
We protect your data using firewalls and Brute Force password protection. Should a data breach occur we will notify website users within 72 hours that their data may have been compromised.
3.6. Managing personal data
If you do not agree to have your data tracked by Google Analytics please opt-out here tools.google.com/dlpage/gaoptout.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Should you wish to make a request regarding your data, please use this form.
When making a request you must provide the website from which we will retrieve the data. We will not be able to retrieve data from websites we no longer support or possess data for. Your rights may not be recognized in regions where the GDPR is not legally enforced.
4.0. Accessibility Information
4.1. Website accessibility for domain.com
4.1.1. WCAG 2.0 and Section 508 Standards
This website strives to meet successful criteria as defined by the “Rehabilitation Act, Section 508 Guidelines” (Section 508) and the “W3C Web Content Accessibility Guidelines 2.0, Level AA” (WCAG 2.0). The website administrator has performed necessary enhancements in an attempt to achieve Section 508 and WCAG 2.0 criteria as successfully as possible.
4.1.2. Website Accessibility Resources and/or References
4.2. Business establishment accessibility information
The following information specifies American Disability Act (“ADA”) features both provided by and unavailable at Benbow Historic Inn. This information may be incomplete, should you have any questions about these features please contact us.
4.2.1. Service Animals and Pets
Dogs defined by “Title II of the ADA” are permitted on the property at no additional cost. If any damages are caused by the animal, a cleaning fee may apply.
4.2.2. Accessibility Features Provided
- Handicap Accessible Elevator
- Handicap Accessible Room(s)
5.0. Business Establishment Policies
The following information listed here is out of convenience to the website visitor, and does not constitute all business establishment and customer services policies. Please contact the business for a complete disclosure of policies.
5.1. Check-In, Check-Out Times
- Check-in time is 3:00 pm PST.
- Check-out time is Noon (12:00 pm) PST.
5.2. Pet Policies
We do not allow pets, with the exception of service animals (see “TOS 4.2.1.”).
6.0. Website Copyrights and Credits
6.1. Website Ownership
This website’s design, code, and content is the property of Benbow Historic Inn. All rights are reserved to this business for the website’s use of design, code, and content.
6.2. Website Authorship
This website was designed and developed by OptiRev, LLC. OptiRev is the current website controller as defined in TOS 1.1.1.
6.3. Website Recognition and Credit
6.3.1. Website copywriting and text
All copywriting and text is property of Benbow Historic Inn, unless otherwise specified using in-text citations.
6.3.2. Photography, illustrations, and artwork
All photography is property of Benbow Historic Inn, unless otherwise specified using a visible citation placed near each individual image.
This website also contains photography authored by the following:
6.3.3. Iconography and Graphic Images
This website may contain assets which may be owned and/or authored by the following:
6.3.4. Website Code and Technology
This website may contain assets owned and/or authored by the following:
- This website is proudly powered by WordPress, a Content Management System (CMS).
- This website utilizes MaterializeCSS front-end responsive framework.
6.3.5. TOS sources
This TOS makes reference of the following:
7.0. Terms of Service Changes and Updates
All policies are subject to change. This webpage will contain the current version of our website policies. If you have any questions about this TOS, please contact Benbow Historic Inn using the information provided in TOS 1.1.1.
7.3. Accessibility information updates
Our accessibility information was last updated: 2018-06-19.
7.4. Business establishment policy updates
Our business establishment and customer service policies were last updated: 2018-06-19.