Benbow Guest Testimonials
Benbow Historic Inn provides some of the best hotel accommodations and services in Humboldt County.
The following testimonials were provided to us by guests who have stayed at Benbow Historic Inn.
25th anniversary at the Benbow Inn.
5.0 Average Rating
We just spent our 25th anniversary at the Benbow Inn. The complimentary champagne in our room was delightful! The staff was so welcoming, and the food was delicious. We admired the lovely Christmas decorations, and got hooked on doing a jigsaw puzzle. We had a relaxing, and joyful celebration!
Reservation Process: 5Check In Process: 5Amenities: 5Room Condition: 5Staff Courtesy: 5
One of my favorite Hotels in Humboldt County.
5.0 Average Rating
Such a great pleasure to stay at Benbow. Everyone is so friendly and courteous! One of my favorite Hotels in Humboldt County.
Reservation Process: 5Check In Process: 5Amenities: 5Room Condition: 5Staff Courtesy: 5
Thank you!
5.0 Average Rating
Thank you for helping our family to celebrate the season in a most happy way!
Reservation Process: 5Check In Process: 4Amenities: 4Room Condition: 5Staff Courtesy: 5
loved our stay!
5.0 Average Rating
Reservation Process: 5Check In Process: 5Amenities: 5Room Condition: 5Staff Courtesy: 5
Their customer service was exceptional.
5.0 Average Rating
John the front desk manager and Barbara were amazing and helped us deal with a mistake made when reserving rooms. Their customer service was exceptional.
Reservation Process: 5Check In Process: 5Amenities: 5Room Condition: 5Staff Courtesy: 5
Always the most wonderful experience!!!
4.7 Average Rating
Always the most wonderful experience!!!
Reservation Process: 5Check In Process: 5Amenities: 3Room Condition: 5Staff Courtesy: 5
We spent our honeymoon here!
5.0 Average Rating
We spent our honeymoon here 19 years ago and found the Benbow to be even more captivating! We are thinking of spending Christmas next year!
Reservation Process: 5Check In Process: 5Amenities: 5Room Condition: 5Staff Courtesy: 5
Christmas decorations were beautiful!
5.0 Average Rating
I’m a local but like to treat myself and visitors to a stay or at least dinner at the Benbow. It’s a beautiful historic inn and the food is divine! Christmas decorations were beautiful!
Reservation Process: 5Check In Process: 5Amenities: 5Room Condition: 5Staff Courtesy: 5
Magical
4.7 Average Rating
Always a magical time at the Benbow.
Reservation Process: 5Check In Process: 5Amenities: 4Room Condition: 5Staff Courtesy: 4
Thank you, Benbow Inn!!
5.0 Average Rating
Loved our stay at Benbow Inn and we will be back. The atmosphere & overall ambience, along with the professional,friendly staff made the stay a one-of-a-kind experience! The dining room along with it’s staff, and the delicious selections (portion size = Large) made dining on site a great choice. From the room to the upper lobby, the antique decor carried us back to a more luxurious, somehow simpler, time – creating a slower, very relaxing mini-vacation. Thank you, Benbow Inn!!
Reservation Process: 5Check In Process: 5Amenities: 5Room Condition: 5Staff Courtesy: 5
They make you feel welcome.
5.0 Average Rating
All the staff we came in contact with were helpful and welcoming. We love staying in places where they make you feel welcome and Benbow is one of those places!
Reservation Process: 5Check In Process: 5Amenities: 5Room Condition: 5Staff Courtesy: 5
It is a home away from home.
5.0 Average Rating
We were at the Benbow Inn for an overnight stay and once again, it was absolutely a great stay. We were checked in by Melinda, a very friendly, professional employee. She welcomed us back to the Inn. Dinner was delicious and the staff very efficient. A highlight was that the Inn was decorated with all the Christmas trimmings. Put us right into the Christmas spirit. Benbow Inn is a special destination for me and my wife. It is a home away from home. The best!!
Reservation Process: 5Check In Process: 5Amenities: 5Room Condition: 5Staff Courtesy: 5
We enjoyed a very nice quiet getaway.
5.0 Average Rating
We enjoyed a very nice quiet getaway. Loved the historic room overlooking the grounds. We will definitely stay again.We recommend Benbow Inn to anyone looking for a place to unwind.
Reservation Process: 5Check In Process: 5Amenities: 5Room Condition: 5Staff Courtesy: 5
We love the Benbow Inn
4.7 Average Rating
We love the Benbow Inn, and we’ll be back. For us, this is a great getaway place and a retreat from everything, and a great place for special occasions/celebrations.
Reservation Process: 4Check In Process: 5Amenities: 5Room Condition: 4Staff Courtesy: 5
The service was amazing.
5.0 Average Rating
The service was amazing and the food was beyond my expectations. It’s definitely worth it.
Reservation Process: 5Check In Process: 5Amenities: 5Room Condition: 5Staff Courtesy: 5
Food was excellent.
5.0 Average Rating
Came in for DinnerHad a great timeLive music and good cocktailsFood was excellentReservation Process: 5Check In Process: 5Amenities: 5Room Condition: 5Staff Courtesy: 5
Could not have been better!
5.0 Average Rating
We ate on the outside deck area, and the weather was perfect, lovely summer evening, could not have been better. The menu has a wide range of choices, service was quick and efficient (almost always), and when delivered, the meals were all excellent. There is also an outstanding wine list for those of that persuasion. Our whole party greatly enjoyed the meal and the evening.
Reservation Process: 5Check In Process: 5Amenities: 5Room Condition: 5Staff Courtesy: 5
Amazing place, fantastic atmosphere.
4.0 Average Rating
Amazing place, fantastic atmosphere. Some things were spot on, others were good. Tomato salad was tasty, mushroom soup was delish. Monk fish really good but a little over salted. The old fashioned was disappointing definitely not the classic drink you’d expect from an historic bar. We’ll be back but will order simpler drinks.
Reservation Process: 5Check In Process: 5Amenities: 5Room Condition: 5Staff Courtesy: 5
Server Latoya was very professional, kind, and efficient!
5.0 Average Rating
Benbow Historic Inn outdoor patio is a lovely place to dine! Server Latoya was very professional, kind, and efficient! Support staff is always helpful! And the food was delicious! Thank you!
Reservation Process: 5Check In Process: 5Amenities: 5Room Condition: 5Staff Courtesy: 5
Beautiful View!
5.0 Average Rating
Lovely room with beautiful view. Dry quiet and comfortable.
Reservation Process: 5Check In Process: 5Amenities: 5Room Condition: 5Staff Courtesy: 5
Very special place!
5.0 Average Rating
We loved our time at Benbow. Very special place!
Reservation Process: 5Check In Process: 5Amenities: 5Room Condition: 5Staff Courtesy: 5
Kindness and Professionalism
4.0 Average Rating
We came for the Halloween celebration & found ourselves displaced as a result of the Kincade fire so we ended up staying for a week. The staff did an outstanding job of accommodating so many displaced guests with empathy, kindness and professionalism.
Reservation Process: 4Check In Process: 5Amenities: 4Room Condition: 3Staff Courtesy: 5
Very polite and pleasant service.
5.0 Average Rating
The food served in your dining room is amazing: served HOT and your very polite and pleasant service people really know the menu. Everything was amazing except we feel the portion sizes are HUGE. We don’t see how anyone, with the exception of a linebacker, can eat everything on their plate. Also the majority of the menu has shellfish in some way, shape, or form. That limits the menu for those with seafood allergies (me). Even your daily soup was contaminated with seafood. I would understand all the “seafood” if you were located on the ocean. . . We would definitely recommend the Benbow to others and plan on revisiting your lovely inn again! We have been coming to the inn for 36 years. 🙂
Reservation Process: 5Check In Process: 5Amenities: 5Room Condition: 5Staff Courtesy: 5
Always a joy!
5.0 Average Rating
Thank you , always a joy!
Reservation Process: 5Check In Process: 5Amenities: 5Room Condition: 5Staff Courtesy: 5
Great service
5.0 Average Rating
great service and people.
Reservation Process: 5Check In Process: 5Amenities: 5Room Condition: 5Staff Courtesy: 5
Perfect, as always.
5.0 Average Rating
Perfect, as always.
Reservation Process: 5Check In Process: 5Amenities: 5Room Condition: 5Staff Courtesy: 5
Enjoyed our stay very much!
5.0 Average Rating
We celebrated our anniversary at Benbow Inn and enjoyed our stay very much; one of our favorite memories now. Will do it again and will find more reasons to visit!
Reservation Process: 5Check In Process: 5Amenities: 5Room Condition: 5Staff Courtesy: 5
Both relaxing and refreshing
5.0 Average Rating
The front desk staff was always attentive and helpful without being intrusive. The setting was gorgeous . And the restaurant was beautiful and delicious. Marcus , the restaurant manager was energetic and enthusiastic . Our server Rebecca was great, friendly helpful and knowledgeable about the meal options and wine pairings. Coming from the SF Bay Area I found the entire experience to be both relaxing and refreshing
Reservation Process: 5Check In Process: 5Amenities: 5Room Condition: 5Staff Courtesy: 5
We will be back:-)
5.0 Average Rating
There wasn’t any cream and sugar in our room for our coffee. Other than that everything was perfect! We had a delicious dinner on the terrace while we listened to live music. It was a wonderful evening! We will be back:-)
We will be back!
5.0 Average Rating
We will be back.
Reservation Process: 5Check In Process: 5Amenities: 5Room Condition: 5Staff Courtesy: 5
Staff Greeted Us Warmly
4.8 Average Rating
I appreciate the careful way this historic inn has been preserved. We really enjoyed the tea and scones in the afternoon. Staff greeted us warmly throughout our stay. Appreciated the live music outside. Thank you. Reservation Process: 5Check In Process: 5Amenities: 5Room Condition: 4Staff Courtesy: 5
Just a lovely experience overall
4.8 Average Rating
Just a lovely experience overall. Staff could not have been more friendly &/or helpful. Beautiful setting and rooms were quite nice and clean. TV’s could use updating as a bit grainy and a handrail for back steps would be good for elderly but a wonderful experience.
Great Brunches
4.2 Average Rating
GREAT DINNERS AND BRUNCHES!
Reservation Process: 5Check In Process: 5Amenities: 5Room Condition: 5Staff Courtesy: 1
The attention to detail was impressive
5.0 Average Rating
What an extraordinary place to rejuvenate. The attention to detail was impressive. The staff, and particularly the restaurant, were fabulous. Thank you!!
Reservation Process: 5Check In Process: 5Amenities: 5Room Condition: 5Staff Courtesy: 5
The breakfast at the restaurant was exceptional!
4.8 Average Rating
Wonderful time at the Benbow! The breakfast at the restaurant was exceptional! The staff was wonderful. Our only problem was that the sink and tub did not drain well, but we didn’t want to complain since you were so nice. Please let customers know (in advance on the phone) that the bunk beds are child sized. Beautiful grounds!
Reservation Process: 5Check In Process: 5Amenities: 5Room Condition: 5Staff Courtesy: 5
Wonderful Visit!
5.0 Average Rating
Wonderful visit, fabulous food! Looking forward to next visit!
Reservation Process: 5Check In Process: 5Amenities: 5Room Condition: 5Staff Courtesy: 5
A classic blast to the past.
5.0 Average Rating
A classic blast to the past with excellent service and staff. The room was very comfortable and lovely. The hotel picturesque. Our visit was refreshing and the location a great place to explore the surrounding communities.
Reservation Process: 5Check In Process: 5Amenities: 5Room Condition: 5Staff Courtesy: 5
It really takes you back in time
5.0 Average Rating
“It really takes you back in time.”
Reservation Process: 5Check In Process: 5Amenities: 5Room Condition: 5Staff Courtesy: 5
Always a pleasure with these fine people.
5.0 Average Rating
Always a pleasure with these fine people.
Reservation Process: 5Check In Process: 5Amenities: 5Room Condition: 5Staff Courtesy: 5
The renovations are good, especially the elevator!
5.0 Average Rating
After a previously very disappointing stay, this one more than made up for that. Good to be able to look forward to another stay with you, replete with memories. The renovations are good, especially the elevator! A few more directional signs from the Terrace level might be useful, even an indication as to where the elevator takes you, for first time guests. Dinner was wonderful. A very creative menu.
Reservation Process: 5Check In Process: 5Amenities: 5Room Condition: 5Staff Courtesy: 5
Benbow Inn is a beautiful place and we really enjoy our dinner
5.0 Average Rating
Staffs are nice and friendly. Benbow Inn is a beautiful place and we really enjoy our dinner, food was fantastic, also the scones and coffee.
Reservation Process: 5Check In Process: 5Amenities: 5Room Condition: 5Staff Courtesy: 5
It was a delight bringing my daughter there to jump off to the Redwoods.
4.8 Average Rating
There is a gap developing on the exterior between the old front stairs and the building. Looks uncared for and will result in rot. Otherwise everything was well maintained. It was a delight bringing my daughter there to jump off to the Redwoods. Thank you.
Reservation Process: 5Check In Process: 5Amenities: 4Room Condition: 5Staff Courtesy: 5
brings back all the pleasant memories
5.0 Average Rating
Pleasure to stay at Benbow again. Returning periodically over the years and found the stay still as good as the the first time. It brings back all the pleasant memories and this time I added new ones. The inn ages like fine wine. Thank you
Reservation Process: 5Check In Process: 5Amenities: 5Room Condition: 5Staff Courtesy: 5
Very tasty and artfully presented.
5.0 Average Rating
Exceptional food served in dining room. Very tasty and artfully presented.
Reservation Process: 5Check In Process: 5Amenities: 5Room Condition: 5Staff Courtesy: 5
Loved the mushrooms!
5.0 Average Rating
Absolutely perfect stay! I would like to try all seasons at the Inn, but fall was indeed gorgeous. You didn’t ask about the restaurant, but that is also wonderful. Loved the mushrooms!
Reservation Process: 5Check In Process: 5Amenities: 5Room Condition: 5Staff Courtesy: 5
Love the fact you loan out bikes
5.0 Average Rating
The staff at the front desk and in the restaurant seemed to be happy to be there and very helpful. The tea and scones were a nice touch, thanks! Love the fact you loan out bikes, will take advantage next time.
Reservation Process: 5Check In Process: 5Amenities: 5Room Condition: 5Staff Courtesy: 5
Beautiful and quiet place to stay
5.0 Average Rating
Beautiful and quiet place to stay
Reservation Process: 5Check In Process: 5Amenities: 5Room Condition: 5Staff Courtesy: 5
We have been visiting Benbow for the past past 53 years
5.0 Average Rating
We had a glorious stay at our beloved Benbow Inn. John Elliott and Maria Schmitt have been most gracious. John took the time to take us on a grand tour of the NEWLY RENOVATED BENBOW. It is wonderful to see all the details blend in with this historic treasure. We have been visiting Benbow for the past past 53 years. We always make sure we arrive for the fabulous tea and scone…yum, yum! We loved our terrace room overlooking the old stone bridge. We are already looking forward to returning to this magnificent place in the California Redwoods. Bob and Glenda Morgan San luis Obispo, Calif.
Reservation Process: 5Check In Process: 5Amenities: 5Room Condition: 5Staff Courtesy: 5
Always a wonderful relaxing time
5.0 Average Rating
Always a wonderful relaxing time for us.
Reservation Process: 5Check In Process: 5Amenities: 5Room Condition: 5Staff Courtesy: 5
It felt like we were in the countryside of England.
4.2 Average Rating
We loved our stay at the Benbow Inn. It felt like we were in the countryside of England. Everything about the hotel was excellent. We were especially impressed with the staff. Melinda was most helpful at the front desk and the dining room staff was polite and so warm and friendly…always with a smile. We can’t wait to come back to the Benbow Inn and plan to bring other friends with us. Being so close to the Avenue of the Giants was a big plus. What a magical weekend we had and the Benbow Inn was a real treat.
Reservation Process: 5Check In Process: 5Amenities: 5Room Condition: 5Staff Courtesy: 5
The suite was so wonderful so we just excepted the cosy atmosphere
5.0 Average Rating
We couldn’t adjust the heat the thermostat did not lower and stayed at 73. Also the air fan stayed on all the time. The suite was so wonderful so we just excepted the cosy atmosphere THank you so much
Reservation Process: 5Check In Process: 5Amenities: 5Room Condition: 5Staff Courtesy: 5
Congrats on giving an excellent historical property experience!!
4.7 Average Rating
Lovely property! Very much loved our Sunday brunch experience & our leisurely stroll through the beautiful grounds & Inn! Congrats on giving an excellent historical property experience!! God bless!!
Reservation Process: 5Check In Process: 4Amenities: 5Room Condition: 4Staff Courtesy: 5
everyone was very nice we will definitely be back
5.0 Average Rating
Our first visit last year wasn’t good at all do to the man working the registration so we were hesitant to come back but they gave us a room for a night and upgraded to king terrace it was wonderfully and everyone was very nice we will definitely be back
Reservation Process: 5Check In Process: 5Amenities: 5Room Condition: 5Staff Courtesy: 5
The grounds were stunning, the bar and the restaurant staff were excellent.
4.3 Average Rating
Best customer service we have experienced in a very long time from every staff member!!! The room was clean, but very noisy (due to A/C unit). In my opinion the room could use a “refresher” as well. Something to keep the historic feel but bring it a little more up to date. The grounds were stunning, the bar and the restaurant staff were excellent. The drinks were great, food was good. We sat on the terrace overlooking the grounds and the bridge. It was wonderful. We will be back!
Reservation Process: 5Check In Process: 5Amenities: 4Room Condition: 3Staff Courtesy: 5
The Staff overall was absolutely fantastic and very responsive to shortfalls
5.0 Average Rating
The only problem that we encountered was that the morning coffee service and afternoon tea/scones were not regularly attended to. There was something that was always out and someone had to be notified to take care of the missing item(s). The Staff overall was absolutely fantastic and very responsive to shortfalls.
Reservation Process: 5Check In Process: 5Amenities: 5Room Condition: 5Staff Courtesy: 5
beautiful property and great hospitality
5.0 Average Rating
beautiful property and great hospitality
Reservation Process: 5Check In Process: 5Amenities: 5Room Condition: 5Staff Courtesy: 5
Benbow is truly a destination must for people traveling North
5.0 Average Rating
The new look is great! With the elevator in place it was so much easier for my wife and I to get around the building. Benbow is truly a destination must for people traveling North.
Reservation Process: 5Check In Process: 5Amenities: 5Room Condition: 5Staff Courtesy: 5
What a beautiful hotel!
4.7 Average Rating
What a beautiful hotel! Our room was cozy but the bed was not comfortable. Bottom linen was pilly and should be thrown away. Our breakfast server was very slow with coffee and order even though he only had one other table. Otherwise, the setting overall is worth recommending to others. The perfect setting for a wedding! Loved the menu offerings for dinner as well. Great coffee and wine selection.
Reservation Process: 5Check In Process: 5Amenities: 5Room Condition: 3Staff Courtesy: 5
Everything was absolutely perfect
5 Average Rating
Thank you for providing your guests a fantastic weekend in your beautiful inn. Everything was absolutely perfect and we will be back soon!
Reservation Process: 5Check In Process: 5Amenities: 5Room Condition: 5Staff Courtesy: 5
Love the renovations
5 Average Rating
Love the renovations and especially the new elevator!
Reservation Process: 5Check In Process: 5Amenities: 5Room Condition: 5Staff Courtesy: 5
Benbow Inn is a very special place.
5 Average Rating
Benbow Inn is a very special place.
Reservation Process: 5Check In Process: 5Amenities: 5Room Condition: 5Staff Courtesy: 5
Lovely relaxing environment!
5 Average Rating
Just so beautiful in the Inn with beautiful architectural and the dining room was 5+. Food was fantastic and service was top drawer and classy. The gardens were well kept and so inviting. Lovely relaxing environment!
Reservation Process: 5Check In Process: 5Amenities: 5Room Condition: 5Staff Courtesy: 5
could not ask for a more spectacular experience
5 Average Rating
A person could not ask for a more spectacular experience than visiting the Benbow Inn. The historic facility is beautiful, the staff friendly and professional and the food is excellent. Looking forward to our next stay. Sincerely, Blaine and Rayna Westfall
Reservation Process: 5Check In Process: 5Amenities: 5Room Condition: 5Staff Courtesy: 5
The staff is cheerful and courteous
5 Average Rating
Always wonderful. The staff is cheerful and courteous whether they’re hauling lumber, tidying up our room or responding to a special request. We always look forward to a spot of Benbow sherry together upon our arrival. The note from Jon and Teresa in our room when we arrive is very special. Thank you again for letting us stay at the Benbow Inn.
Reservation Process: 5Check In Process: 5Amenities: 5Room Condition: 5Staff Courtesy: 5
We spent our weekend enjoying the relaxing and beautiful surroundings
4.8 Average Rating
We spent our weekend enjoying the relaxing and beautiful surroundings, over the top food, and attentive staff. The special packages offered made our stay affordable and prompted us to upgrade our room. Thanks to everyone at The Benbow INN for a memorable stay!
Reservation Process: 5Check In Process: 5Amenities: 4Room Condition: 5Staff Courtesy: 5