Benbow Guest Testimonials

The wait staff at dinner was awesome and very courteous. Dinner was delicious! The gentleman serving coffee and breakfast burritos had excellent customer service. The burritos were great too!! Celebrated my sister and dad’s birthday and had a great time.

I’ve been visiting this extraordinary hotel for decades. They keep fine-tuning it and the present details and decor are exquisite. Our historic room had to be the cutest in the hotel. I don’t enjoy the terrace rooms as much. Few know how years ago this hotel was rescued and restored from 1970’s ramshackle conditions…and today whoever sources the unique art and antiques in each room is a genius.

Beautiful place, nice staff , the only unfortunate thing was the elevator was not working and we were on the fourth floor . But overall it was wonderful !! Would stay again.

Lovely room with beautiful view. Dry quiet and comfortable.

Always a pleasure with these fine people.

After a previously very disappointing stay, this one more than made up for that. Good to be able to look forward to another stay with you, replete with memories. The renovations are good, especially the elevator! A few more directional signs from the Terrace level might be useful, even an indication as to where the elevator takes you, for first time guests. Dinner was wonderful. A very creative menu.

There is a gap developing on the exterior between the old front stairs and the building. Looks uncared for and will result in rot. Otherwise everything was well maintained. It was a delight bringing my daughter there to jump off to the Redwoods. Thank you.

Pleasure to stay at Benbow again. Returning periodically over the years and found the stay still as good as the the first time. It brings back all the pleasant memories and this time I added new ones. The inn ages like fine wine. Thank you

The staff at the front desk and in the restaurant seemed to be happy to be there and very helpful. The tea and scones were a nice touch, thanks! Love the fact you loan out bikes, will take advantage next time.

Beautiful and quiet place to stay

Always a wonderful relaxing time for us.

We loved our stay at the Benbow Inn. It felt like we were in the countryside of England. Everything about the hotel was excellent. We were especially impressed with the staff. Melinda was most helpful at the front desk and the dining room staff was polite and so warm and friendly…always with a smile. We can’t wait to come back to the Benbow Inn and plan to bring other friends with us. Being so close to the Avenue of the Giants was a big plus. What a magical weekend we had and the Benbow Inn was a real treat.

We couldn’t adjust the heat the thermostat did not lower and stayed at 73. Also the air fan stayed on all the time. The suite was so wonderful so we just excepted the cosy atmosphere THank you so much

Our first visit last year wasn’t good at all do to the man working the registration so we were hesitant to come back but they gave us a room for a night and upgraded to king terrace it was wonderfully and everyone was very nice we will definitely be back

Best customer service we have experienced in a very long time from every staff member!!! The room was clean, but very noisy (due to A/C unit). In my opinion the room could use a “refresher” as well. Something to keep the historic feel but bring it a little more up to date. The grounds were stunning, the bar and the restaurant staff were excellent. The drinks were great, food was good. We sat on the terrace overlooking the grounds and the bridge. It was wonderful. We will be back!

The only problem that we encountered was that the morning coffee service and afternoon tea/scones were not regularly attended to. There was something that was always out and someone had to be notified to take care of the missing item(s). The Staff overall was absolutely fantastic and very responsive to shortfalls.

beautiful property and great hospitality

The new look is great! With the elevator in place it was so much easier for my wife and I to get around the building. Benbow is truly a destination must for people traveling North.

What a beautiful hotel! Our room was cozy but the bed was not comfortable. Bottom linen was pilly and should be thrown away. Our breakfast server was very slow with coffee and order even though he only had one other table. Otherwise, the setting overall is worth recommending to others. The perfect setting for a wedding! Loved the menu offerings for dinner as well. Great coffee and wine selection.

Thank you for providing your guests a fantastic weekend in your beautiful inn. Everything was absolutely perfect and we will be back soon!

Love the renovations and especially the new elevator!

Benbow Inn is a very special place.

Always wonderful. The staff is cheerful and courteous whether they’re hauling lumber, tidying up our room or responding to a special request. We always look forward to a spot of Benbow sherry together upon our arrival. The note from Jon and Teresa in our room when we arrive is very special. Thank you again for letting us stay at the Benbow Inn.